Automation Catalog: Agentic AI Workflows | Rezolve.ai
Already built. Ready to run.
The work every desk repeats (password resets, mailbox delegation, server reboots, endpoint fixes, onboarding), as automation flows that ship with the platform. No agent to design, no flow to chart: approval-gated, fully audited, live from day one.
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Unlock Account / Reset Password Automation Catalog · Identity & Access
Self-serve
“I’m locked out again. Can you fix it?”asked in Sidekick · Microsoft Teams · 9:41 AM
Run
- Verify identity MFA push · verified
- Unlock account Active Directory
- Reset password secure link · change at next logon
- Sync directories AAD Connect
Sensitive flows gate first, a group change here waits for the owner’s approval before anything runs.
41s to resolved Audit entry written User notified in Teams
A catalog flow in action: self-serve, executed end-to-end, audited.
29 ready-to-run flows
7 domains covered
14 self-serve for employees
100% approval-gated & audited
Ready to run · this page Automation Catalog
Platform flows for the universal repeat work. Connect your directory and go, nothing to build.
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Identity & Access
6 flows
Lockouts, resets and group changes executed against the directory, approval gates scale to the sensitivity of the action.
Unlock Account / Reset Password
Self-serve
Unlock and/or reset password, force change at next logon, run AAD Connect sync.
AD, Entra, Okta · None via self-serve + MFA; Manager if via ticket
Find User Lockout Source
Queries Event 4740 on the PDC, then 4625 on the source machine, to identify the stale mapped drive, cached credential, scheduled task or service behind repeat lockouts.
AD (PDC Emulator + source computer) · None
MFA Reset
Self-serve
Resets device registration and factors; the Okta variant supports single-factor deletion or a full reset.
Entra, Okta · Identity verify
Add / Remove User from Group
Self-serve
Single user or bulk CSV, with optional time-bound expiration on membership.
AD, Entra · Owner (sensitive groups) / Manager
Get BitLocker Recovery Key
Looks up the correct directory based on management source, returns the key with an audit trail, optional auto-rotate after use.
AD, Entra, Intune · Identity verify: helpdesk only, no self-serve
Account Expiration Reminder
Scans at 30/14/7/1 days, notifies user and manager, with an inline “extend” option.
AD, Entra · None · Scheduled
Exchange & Mail
6 flows
Mailboxes, delegation, DLs and message traces: Exchange Online and on-prem Server, owner- and manager-gated.
Distribution List Management
Add or remove members, create new DLs, bulk CSV supported.
Exchange Online + Server · Owner (existing DL) / Manager (new DL)
Create Shared Mailbox
Provisions the mailbox, sets Full Access and Send As, optional hide-from-GAL and DL attachment.
Exchange Online + Server · Manager
Delegate Mailbox Access
Full Access / Send As / Send on Behalf, with a calendar-delegate variant and automap toggle.
Exchange Online + Server · Mailbox owner or manager
Find Email Messages (Message Trace)
Trace by sender, recipient, subject or date; aggregates transport hops for on-prem.
Exchange Online + Server · None
Set Out-of-Office
Self-serve
Internal and external messages with date ranges; reused as an offboarding sub-step.
Exchange Online + Server · Self / Manager
Global Email Whitelist
Tenant-wide allow-list addition with full audit.
Exchange Online, Exchange Server · Security / Email admin
Server & Infrastructure
3 flows
Power actions and print queues inside change windows: from inside the guest, or at the hypervisor.
Reboot Server
Graceful reboot from inside the guest.
Physical/VM Windows via controlling agent; WinRM via network-adjacent agent for agentless VMs · Change window / Manager for production
Start / Stop / Reboot VM
Hypervisor-level power action for unreachable guests or scheduled maintenance.
Hyper-V (PowerShell), VMware API, cloud hypervisors · Change window
Print Server Queue Management
Restart the spooler, clear the queue for a specific printer, view printer config, server-side.
Windows Print Server · None
SharePoint
1 flow
Site permissions with granular inheritance control, down to a single library or folder.
Add / Remove SharePoint Site Permissions
Owners/Members/Visitors group changes, with optional break/restore inheritance on a specific library or folder, without affecting the parent site.
SharePoint Online or on-prem · Site owner
Licensing
1 flow
License moves that report pool availability after every change, cost control built in.
Remove / Assign / Update User License
Direct or group-based licensing; returns real-time pool availability after every change.
Entra (M365), third-party portals · Manager for cost-bearing SKUs
Endpoint Diagnostics & Remediation
10 flows
Just-in-time flows that run on the user's own device: no remote session, no queue.
OneDrive Sync Issues
Self-serve
Check sync status and stuck/paused files; restart OneDrive; clear the sync cache; run a reset if corruption is detected; verify sign-in and tenant config; report known blockers like long paths, invalid characters and file locks.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Audio / Meeting Device Issues
Self-serve
Enumerate playback and recording devices; detect current default vs. expected meeting-app device; reset default I/O; check muted devices, disabled drivers and app-level permissions; restart the Windows Audio service.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Printer Issues (Endpoint)
Self-serve
Check the local print spooler and restart if stuck; clear stuck jobs; detect offline printers; verify driver status and re-enumerate installed printers; test connectivity to the print server or network printer.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Outlook Opening Issues (Clear Cache)
Self-serve
Kill hung Outlook processes; clear RoamCache, auto-complete and OST staging; detect a corrupt profile and offer reset; launch in safe mode to isolate add-ins; check Exchange/M365 connectivity.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
VPN Connection Diagnostics
Self-serve
Check VPN client status and version; restart the VPN adapter and related network services; clear cached VPN credentials; test reachability to gateway and internal endpoints; validate split-tunnel routes and DNS resolution.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
General Computer JIT Diagnostic
Self-serve
RAM usage and top memory consumers; stuck apps; disk usage and free space per drive; SMART disk health; Windows Update status and pending reboots.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Disk Cleanup / Free Up Space
Self-serve
Inventory space by category (temp, cache, Windows.old, hibernation, old drivers); clear user and system temp files; clean browser and app caches; empty the Recycle Bin with user confirmation; report space reclaimed.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Mapped Drives Reconnection
Self-serve
List configured mapped drives and status; detect disconnected shares; re-authenticate and reconnect; clear stale cached credentials from Credential Manager; verify network path and DNS resolution to the file server.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Software Install / Uninstall
Self-serve
Company-approved apps only: pull from the internal catalog; silent install with the correct version and flags; verify install and register with inventory; clean uninstall including leftover registry keys and folders; report status to user and IT.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
Teams Cache Diagnostics
Self-serve
Detect classic Teams, New Teams, or both; kill running processes; clear the cache from the correct path per variant; reset sign-in state if auth is stuck; relaunch and verify startup.
User's own device (JIT) · MFA identity verification · Teams bot or helpdesk ticket
User Lifecycle
2 flows
HR-triggered onboarding and staged offboarding: disable, then delete, with retention enforced throughout.
Onboard a User
Creates the AD user from a role template and syncs to Entra; assigns licenses and group memberships; provisions the mailbox and enrolls the device in Intune; provisions workplace apps (Slack/Zoom/SaaS); pushes the record to the HR repo.
AD, Entra, Intune, SharePoint, workplace apps, HR repo · HR + Manager · HR-triggered
Offboard a User
Staged disable-then-delete: disables the account and strips groups; converts the mailbox to shared with manager delegation; delegates OneDrive and wipes/removes devices; deprovisions workplace apps; extends retention per policy.
AD, Entra, Intune, Exchange/OneDrive, SharePoint, workplace apps, HR repo · HR + Manager · HR-triggered
Beyond the catalog
Need something the catalog doesn’t cover?
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