Customer stories

See how IT & HR teams use Rezolve.ai to resolve tickets autonomously

Real service desks, real numbers, from first deployment to autonomous resolution.

Featured story

JLL puts “Ask Ethics” in front of ~100,000 employees with Rezolve.ai
“We rolled out this platform, Ask Ethics, with Rezolve.ai and it is already making waves across JLL. We are talking about a hundred thousand employees benefitting from this right now.” : Pinak Dash, Executive Director, Technology, JLL

• ~100,000 employees benefitting today
• 80+ countries
• Fortune 500 enterprise scale
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Industry

• All
• Consumer goods
• Manufacturing
• Construction
• Financial services
• Public sector
• Energy
• Healthcare
• Hospitality
• Commercial real estate

Use case

• All
• IT + HR Service Desk
• Knowledge management
• IT service desk
• HR & employee support
• Ethics & compliance

All 10 stories

1. Fortune 50 Consumer Goods Company

   • 120,000+ employees & contractors supported
   • Fortune 50 consumer goods company: Elevating employee support with agentic AI
   • Consumer goods manufacturing · IT + HR Service Desk
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2. Harkins Builders

   • Construction firm operating since 1965
   • Harkins Builders puts six decades of construction knowledge to work with “Harvie,” built on Rezolve.ai
   • Construction · Knowledge management
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• 4 months to auto-resolving repetitive issues
• Patelco Credit Union auto-resolves repetitive IT issues within four months with Rezolve.ai
• Financial services · IT service desk
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• 24/7 coverage for frontline shifts
• AC Transit covers the hours the IT office can’t with “IT Aimee,” built on Rezolve.ai
• Public sector · IT service desk
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• 24/7 IT support across every time zone
• BW Offshore brings 24/7 IT support to 890 people across 5 global regions with Rezolve.ai
• Energy · IT service desk
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• 1,000+ employees supported in Teams
• Gesa Credit Union makes Rezolve.ai the default IT support channel for 1,000+ employees
• Financial services · IT service desk
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• ~4 days → ~10 min average resolution time
• MyEyeDr cuts average resolution from ~4 days to ~10 minutes with Rezolve.ai
• Healthcare · IT service desk
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• 90% → 10% after-hours IT support dependency
• Black Angus Steakhouse cuts after-hours IT dependency from 90% to 10% with Rezolve.ai
• Hospitality · IT service desk
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• ~30 sec to an HR answer
• TotalEnergies Denmark answers HR questions in ~30 seconds with “Robin,” built on Rezolve.ai
• Energy · HR & employee support
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On the record

• 10 stories with a name on them
• 8 industries
• 9 named bots: Robin, Stuart, Wilson, Clover…

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