Rezolve.ai newsroom

Company announcements, product news, and press resources.

September 17, 2026

Rezolve.ai Recognized as a Luminary in Everest Group's Innovation Watch: Agentic AI Applications in HR (2026)
Innovation Watch: Agentic AI Applications in HR (2026) examines 25 providers and how agentic capabilities are progressing across HR use cases, technology, investment and commercialization.

August 20, 2026

Rezolve.ai Ranked Highest in Two Use Cases in the 2026 Gartner® Critical Capabilities for AI Applications in IT Service Management
Rezolve.ai scored 3.39 out of 5 in the AI for End-User Self-Service Use Case and 3.14 out of 5 in the AI for IT Agents Use Case — the highest scores among the 10 products evaluated in each.

Rezolve.ai Ranked Highest in the AI for IT Agents Use Case in the 2026 Gartner® Critical Capabilities for AI Applications in IT Service Management
Rezolve.ai scored 3.14 out of 5, the highest score among the 10 products evaluated in the use case; the company was also ranked highest in the AI for End-User Self-Service Use Case.

Rezolve.ai Ranked Highest in the AI for End-User Self-Service Use Case in the 2026 Gartner® Critical Capabilities for AI Applications in IT Service Management
Rezolve.ai scored 3.39 out of 5, the highest score among the 10 products evaluated in the use case; the company was also ranked highest in the AI for IT Agents Use Case.

Rezolve.ai Recognized in the 2026 Gartner® Magic Quadrant™ for AI Applications in IT Service Management
Rezolve.ai is one of nine vendors evaluated; the company was also ranked highest in two use cases in the companion Gartner Critical Capabilities research.

July 20, 2026

Rezolve.ai Reaffirms No-Training Commitment as Atlassian Moves to Opt-Out AI Data Contribution
Ahead of Atlassian's updated cloud terms taking effect August 17, 2026, Rezolve.ai confirms customer tickets, conversations, and knowledge are never used to train its AI models, and opens a transition program for teams reassessing where their service desk data lives.

July 15, 2026

Rezolve.ai Holds a 4.8/5 Rating on G2 with High Performer Recognition from Verified Users
Verified G2 reviewers rate the agentic AI service desk 4.8 out of 5; the High Performer badge in G2's Spring 2025 reports extends a recognition record running since 2023.

June 30, 2026

Rezolve.ai Named a Sample Vendor in the Gartner® Hype Cycle™ for AI in ITSM, 2026
Rezolve.ai is recognized in the Digital Workplace Operations Automation Platforms category, a recognition we believe reflects growing momentum for agentic AI in IT service management.

June 23, 2026

Everest Group Names Rezolve.ai a Major Contender in the ITSM Platforms PEAK Matrix® Assessment 2026
Everest Group's 2026 assessment evaluates IT service management platform providers on vision, capability, and market impact; Rezolve.ai enters as a Major Contender.

May 26, 2026

Rezolve.ai Named a Major Contender in Everest Group's Enterprise Search Products PEAK Matrix® Assessment 2026
Recognition acknowledges the enterprise search capabilities inside Rezolve.ai's agentic AI product for IT, HR, and FinOps support.

March 25, 2026

Rezolve.ai Releases Report on AI Maturity in Enterprise IT Support, Mapping the Path to Operational Scale
"AI Trends in IT Support in 2026" examines why organizations stall between AI pilots and production, introducing a five-stage maturity model and a 12–18 month deployment roadmap.

March 11, 2026

Rezolve.ai Included in Forrester's Conversational AI Platforms for Employee Services Landscape, Q1 2026
Forrester's Q1 2026 landscape report gives enterprise leaders an overview of the conversational AI platforms market for employee services; Rezolve.ai is among the vendors included.

March 4, 2026

Rezolve.ai Launches Agentic Studio, a No-Code Platform for Building and Governing Enterprise AI Agent Workforces
Unveiled live at Rezolve Connect 2026, Agentic Studio lets enterprises build, orchestrate, and govern coordinated teams of specialized AI agents without writing code.

Rezolve.ai Unveils Creator Studio, an AI Flow Builder That Creates Enterprise Automations in Minutes
Demonstrated live at Rezolve Connect 2026, Creator Studio built and deployed a working Microsoft Entra automation from a plain-English prompt in under five minutes, without a line of code.

February 19, 2026

Rezolve.ai Wraps Successful Debut at Pink26, Introducing a New Vision for Layered, Agentic ITSM
The company engaged more than 125 attendees from 79 companies at Booths #4 and #5, introducing a three-layer platform architecture that combines a system of record, a system of intelligence, and more than 30 specialized AI agents.

February 13, 2026

Rezolve.ai to Showcase 'Self-Driving' Service Desk as Platinum Sponsor at Pink26
At Booths #4 and #5, February 16–19 at the Bellagio in Las Vegas, the company will demonstrate Agentic Sidekick 3.0, a team of eight specialized AI agents resolving tickets and automating L1 requests around the clock.

February 3, 2026

Rezolve.ai Connect 2026 Virtual Summit Sets a New Standard for Agentic AI in the Enterprise
The annual virtual summit convened global CIOs, IT leaders, and HR innovators around the shift from system-of-record ticketing to multi-agent systems of action.

February 1, 2026

Rezolve.ai Profiled in an IDC Perspective Report
The February 2026 IDC Perspective report includes a vendor profile of Rezolve.ai and its agentic AI service desk for IT, HR, and Finance.

December 5, 2025

Rezolve.ai Named Among Top AI Agent Innovators in CB Insights' AI Agent Market Map
The Agentic AI employee-support provider is one of more than 400 companies profiled in CB Insights' AI Agent Market Map, positioned in the Cybersecurity & IT Operations category.

December 1, 2025

Rezolve.ai Recognized in Everest Group's State of AI in Integrated IT Management Platforms
The December 2025 report includes a vendor spotlight on Rezolve.ai in its assessment of AI across integrated IT management platforms.

November 25, 2025

Rezolve.ai Connect 2026 to Showcase the Next Era of Agentic AI for Enterprise Employee Support
The three-hour virtual event on January 28, 2026 features leaders from Microsoft, Procter & Gamble, CDW, and TotalEnergies, plus live demonstrations of autonomous IT and HR support.

October 23, 2025

Rezolve.ai Hosts Live Webinar on Agentic AI for Shared Services
The 30-minute session on October 30, 2025 features Joshua O'Brien, Head of Generative AI, demonstrating how autonomous AI agents inside Microsoft Teams handle shared-services support end to end.

October 17, 2025

Rezolve.ai to Showcase Autonomous IT Operations Platform at HDI SM World 2025
The company will exhibit at Booth 216 in Orlando, November 16–19, unveiling a self-driving approach to L1 and L2 support alongside a limited-time New Year Trade-Up Offer for enterprises on legacy ITSM contracts.

October 10, 2025

Rezolve.ai Joins Panel on Leveraging AI in Modern Trucking at MMTA Annual Conference 2025
Co-Founder and CRO Manish Sharma joined the 'Leveraging Technology in Modern Trucking' panel in Baltimore, where more than 140 MMTA members from over 75 organizations gathered.

Rezolve.ai CEO Saurabh Kumar Joins Bay Area AI Leaders to Discuss Securing and Scaling the Future of AI
Kumar appeared alongside executives from Comcast Business and LetzChat at KQED Studios in San Francisco for a panel on how Bay Area companies are deploying AI at scale.

September 25, 2025

Rezolve.ai Introduces a Team of 7 AI Agents for IT and HR Support
Seven purpose-built Agentic AI agents, coordinated through Agentic SideKick 3.0 and grounded by a RAG layer, handle the end-to-end IT and HR support lifecycle inside Microsoft Teams and Slack.

August 26, 2025

Rezolve.ai Launches SearchIQ, an AI-Powered Enterprise Search Platform That Unifies Workplace Knowledge
SearchIQ connects sources including SharePoint, Confluence, Google Drive, and Workday to deliver instant, permission-aware answers, targeting the 30% of work time knowledge workers lose to searching.

August 18, 2025

Rezolve.ai Recognized in Everest Group's Tech Provider Spotlight on Agentic AI in Human Resources
The July 2025 spotlight names Rezolve.ai one of only 16 vendors worldwide with proven agentic AI capabilities across HR, alongside Microsoft, Workday, ServiceNow, and IBM.

August 1, 2025

Rezolve.ai Recognized in Everest Group's Decoding the HR Service Delivery Ecosystem
The August 2025 report includes a provider spotlight on Rezolve.ai.

July 31, 2025

Rezolve.ai Details How MSPs Can Achieve 2,000% ROI Through Agentic AI Implementation
In an industry briefing, company executives shared data showing managed service providers that invest in agentic AI now can reach 2,000% ROI by year three across four compounding levers.

July 28, 2025

Rezolve.ai Warns ITSM Without Agentic AI Is Already Legacy
The company puts the transition tipping point at roughly two and a half years, citing Gartner's forecast that more than 80% of enterprises will have used generative AI APIs or models by 2026.

July 17, 2025

Rezolve.ai Unveils Agentic AI Innovations at HDI SupportWorld Live 2025
Booth #510 drew hundreds of attendees from more than 100 organizations across finance, government, healthcare, and higher education for live demos and the Summer of ITSM Trade-In offer.

May 7, 2025

Rezolve.ai Launches “Summer of ITSM Trade-In” Campaign, Showcasing Agentic AI Service Desk at HDI SupportWorld Live 2025
The limited-time offer covers the remaining term of a qualifying enterprise's existing ITSM contract and moves support to an agentic AI platform inside Microsoft Teams and Slack that resolves issues up to 65% faster than legacy systems.

July 25, 2024

Rezolve.ai Positioned as a Major Contender in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2024
Everest Group's Conversational AI for IT Management Products PEAK Matrix® Assessment 2024, which evaluated 25 technology providers, places Rezolve.ai in the Major Contenders category.

May 14, 2024

Rezolve.ai Wins Innovation Tri-Valley Leadership Group's 2024 GameChanger Award
The GameChanger Award recognizes one company per Tri-Valley municipality each year; Rezolve.ai was honored for revolutionizing problem-solving across industries through generative AI.

April 24, 2024

Rezolve.ai Ranked No. 1 in Multiple Categories and Earns New Badges in G2 Spring 2024 Report
The GenAI-powered AITSM provider earned G2's "#1 in Likelihood to Recommend," "Easiest to do Business With," and "Momentum Leader" badges, plus No. 1 rankings in four additional categories.

January 4, 2024

Rezolve.ai Recognized in the 2023 Gartner® Market Guide for Artificial Intelligence Applications in IT Service Management
The GenAI-enabled AITSM provider announced its inclusion in the Gartner® Market Guide for Artificial Intelligence Applications in IT Service Management, published December 13, 2023.

November 24, 2023

Rezolve.ai Unveils AITSM Platform, Bringing GenAI-Powered IT Support to Microsoft Teams
Debuted at SM World 2023 in Florida alongside a refreshed brand identity, the platform's GenAI SideKick automates up to 65% of ticket resolutions inside Microsoft Teams.

October 6, 2023

First Tri-Valley AI Summit Garners Great Success
Inaugural summit hosted by Rezolve.ai, Startup Tri-Valley, and the city of Dublin drew Bay Area executives to Patelco Credit Union headquarters on August 29, 2023 to explore generative AI and resilience.

April 12, 2023

Rezolve.ai Earns Five New Badges in G2's Spring 2023 Report
The AI-powered employee service desk was named a High Performer and rated No. 1 for ease of use, knowledge base, likelihood to recommend, and ticket notification in G2's Spring 2023 Grid Reports.

February 9, 2023

Rezolve.ai Raises $11M Series A Led by SIG Venture Capital
The round, led by SIG Venture Capital with participation from Exfinity Venture Partners, 9Unicorns, and Tri-Valley Ventures, will fund growth and expand the AI-powered employee service desk.

February 7, 2023

Rezolve.ai Announces ChatGPT Integration to Strengthen Employee Support
The integration brings OpenAI's conversational AI into Rezolve.ai's Microsoft Teams service desk, giving employees faster IT and HR answers and agents AI-suggested knowledge and drafted responses.

April 29, 2022

Rezolve.ai Receives ISO 27001 Certification for World-Class Data Security Standards
Certification from Shamkris Global validates the AI service desk provider's Information Security Management System, joining its existing SOC 2 Type II, GDPR, and HIPAA compliance.

November 12, 2021

HFS Research Names Rezolve.ai a Hot Vendor for Employee Experience
The HFS Hot Vendors program recognizes Rezolve.ai in its Q3 2021 cohort for putting employee experience at the center of conversational AI.

June 11, 2021

Rezolve.ai Introduces New Features for Its Microsoft Teams Enterprise Service Management Platform
Latest release adds out-of-the-box triaging skills, multidepartment knowledge management, AI-powered microlearning, a six-layer-deep taxonomy, and AI-powered enterprise and email search inside Microsoft Teams.

June 4, 2021

Aragon Research Names Rezolve.ai a Hot Vendor in Conversational AI
Aragon Research's Hot Vendors in Conversational AI, 2021 report recognizes Rezolve.ai for personalized, immediate answers that resolve employee issues inside Microsoft Teams.

October 9, 2020

Actionable Science and Help Desk Technology Announce Strategic Partnership
Global partnership integrates Actionable Science's AI-powered conversational virtual assistant, JAMES, with Help Desk Technology's ServicePRO service desk software.

September 29, 2020

Actionable Science and Cigniti Announce Strategic Partnership
Global partnership pairs Actionable Science's Rezolve auto-resolution platform for employee service with Cigniti's independent quality engineering and software testing services.

September 29, 2020

Orion Innovation and Actionable Science Expand Partnership
Expanded strategic partnership lets Orion offer and implement the SaaS-based Rezolve auto-resolution platform, strengthening its Digitization and Intelligent Automation portfolio.

April 21, 2020

Actionable Science Achieves SOC 2 Compliance, Demonstrating Commitment to Customers
The conversational AI virtual assistant provider completes an independent SOC 2 audit against AICPA criteria covering security, availability, processing integrity, confidentiality, and privacy.

March 31, 2020

Microsoft Azure Customers Worldwide Gain Access to Actionable Science Conversational AI
The company's Enterprise Virtual Assistant suite arrives in the Azure Marketplace with a retail-focused offering fully integrated with Microsoft billing and licensing.

December 23, 2019

Actionable Science Now Available in the Microsoft Azure Marketplace
The conversational AI automation company's SaaS-based virtual assistants for IT help desk, HR, customer support, and call center operations are now available on Microsoft's cloud store.