Pricing: Plans for IT & HR Service Desk | Rezolve.ai
Pricing
A firm number, one call away.
You pay for people, not usage. Two inputs set your number: how many employees, and how many people work tickets. One scoping call later, you have a single all-in figure: license, implementation, migration, training, and support.
And as the AI takes more of the load, your fulfiller count, and your bill, goes down.
Get pricing for your organization
One 30-minute scoping call. You leave with a firm all-in number, typically within 48 hours. If we’re not a fit, we’ll tell you on the call. No spam, ever.
~70% of requests resolved before they ever become tickets · 4.8/5 on G2
Start with one product, in one department. Expand when your own numbers hold.
Four things you can buy
Take one, or all four. Each is priced on its own basis, so you’re never paying for capability you haven’t deployed.
Where most teams start
AI for Employees
Every employee gets answers and gets things done, in Teams, email, web, voice, and frontline apps. Roughly 70% of requests are resolved before they ever become tickets.
Priced: Per employee, per month
Includes:
- Sidekick on every channel
- The 8 Foundational Agents
- Creator Studio & knowledge management
- Rezolve VoiceIQ & analytics
AI for Technicians
The tickets that still reach a human arrive pre-analyzed, with drafted replies ready to review and send.
Priced: Per fulfiller, per month
Includes:
- Agent Assist
- Operations Assist in Teams
- The Level Zero Agent
AI-Native ITSM
A full system of record: incident, problem, change, request, SLAs, assets and CMDB, ready when you decide to replace your ITSM, not before.
Priced: Per fulfiller, per month, plus a fixed fee for assets & CMDB
Includes:
- Service catalog
- SLA management
- Dashboards & analytics
Autonomous Agents
Governed agents that execute real work across your systems of record, identity, and infrastructure: approval-gated, audited, explainable.
Priced: Not seat-based
Includes:
- Agentic Studio
- The 50-agent Marketplace
- Unlimited custom agents
How the pricing works
Five rules that hold across every offering, and at renewal.
- You pay for people, not usage. No per-resolution fees.
- Fulfiller seats count only resolvers. As autonomous resolution grows, that count falls, and your bill follows.
- Two employee tiers. Corporate and frontline populations use different channels differently.
- Build without buying. Your admins create unlimited automations, agents, and services.
- Your data stays yours. Full export in open formats, whenever you want.
What’s in, what’s extra
Included in every subscription:
- All 8 Foundational Agents
- Every employee channel: Teams, email, web, mobile, voice, and frontline apps
- Creator Studio, AI Flow Builder, Agentic Studio, and the Marketplace
- 24/7 monitoring and named customer success
Quoted as line items in your number:
- Implementation, including all administrator and process-owner training
- LLM inference for Autonomous Agents, only if we supply the model.
How scoping works
- Tell us what you need.
- One scoping call.
- A firm number and a live demo tailored to it.
Fair questions
- Will the price be predictable? Yes.
- Can our seat count go down mid-term? No.
- Do we have to roll out everything at once? No.
- Do you support bring-your-own-LLM? Yes.
- Is there a minimum size? Yes, 2,000 or more employees.
Get pricing for your organization
Tell us which of the four you’re looking at. One scoping call later, you have a firm all-in number: license, implementation, migration, training, and support included.