# Webinars & events Practical sessions on agentic AI for IT & HR service delivery: join live, or catch the recordings. ## The annual event One day a year we put the whole thing on stage: customers, partners and the product roadmap. Every session is recorded. On-demand **Rezolve.ai Connect 2026** Three hours on what changes when AI stops answering questions and starts doing the work: executive panels, live product demos, and the customers who run it in production. Every session is here, uncut. 13 sessions on demand · 22 speakers · 12 customer stories · 3 executive panels ## Watch on demand Missed a session? Every recording is available, pick a topic and press play. ### UpcomingPast (48) - **[The Magic of Claude + ITSM](/content/webinars/self-building-service-desk-2026/index.html)** On-demand 45 min See what happens when Claude can build, test, automate, orchestrate, and configure ITSM through natural language. With Saurabh Kumar and Andrew Richardson. Oct 22, 2026 · Saurabh Kumar · Andrew Richardson - **[HR Service Delivery in 2026: What Changed, What Works, What Comes Next](/content/webinars/hr-service-delivery-2026/index.html)** On-demand 30 min Live session: what has actually changed in HR Service Delivery over the last year, what HR teams can use today, and what leaders should prepare for next. Thirty minutes with Manish Sharma and Robert O'Brien. Sep 24, 2026 · Manish Sharma · Robert O'Brien - **[Where Your AI and Cloud Spend Actually Goes](/content/webinars/where-your-ai-and-cloud-spend-actually-goes/index.html)** On-demand 30 min Cost sitting next to usage in one view, across AI providers, cloud resources and SaaS licenses. Aug 27, 2026 · Saurabh Kumar · Joshua O'Brien - **[Atlassian Changes How It Uses Your Jira and Confluence Data](/content/webinars/atlassian-changes-how-it-uses-your-jira-and-confluence-data/index.html)** On-demand 15 min Jul 22, 2026 · Robert O'Brien · Joshua O'Brien · Saurabh Kumar - **[The ServiceNow alternative built for the agentic era](/content/webinars/servicenow-alternative-built-for-the-agentic-era/index.html)** On-demand 60 min Jul 14, 2026 · Robert O'Brien · Manish Sharma · Joshua O'Brien - **[From IVR Menus to Real Conversations: Voice Support Built for Employees](/content/webinars/voice-support-reimagined-no-more-ivr-menus/index.html)** On-demand 30 min Apr 29, 2026 · Saurabh Kumar · Joshua O'Brien · Robert O'Brien - **[If You Can Think It, You Can Automate It.](/content/webinars/if-you-can-think-it-you-can-automate-it/index.html)** On-demand 30 min Apr 13, 2026 · Manish Sharma · Andrew Richardson · Robert O'Brien - **[Agentic Workforce for IT, HR and Shared Services](/content/webinars/agentic-workforce-for-it-hr-shared-services/index.html)** On-demand 30 min Mar 30, 2026 · Chris Martin · Robert O'Brien - **[Agentic AI for Shared Services: From Promise to Practice](/content/webinars/agentic-ai-for-shared-service/index.html)** On-demand 30 min Oct 29, 2025 · Joshua O'Brien - **[Voice-First Help Desk: Smarter Ticketing Without the Wait](/content/webinars/voice-first-helpdesk-smarter-ticketing/index.html)** On-demand 30 min Oct 13, 2025 · Saurabh Kumar - **[Why Enterprise Search Fails (and How Agentic AI Solves It)](/content/webinars/searchiq-the-answer-to-enterprise-search/index.html)** On-demand 30 min Sep 17, 2025 · Saurabh Kumar - **[How Agentic AI Is Changing the Role of the IT Technician](/content/webinars/how-agenticai-is-changing-role-of-it-technician/index.html)** On-demand 30 min Sep 3, 2025 · Chris Martin - **[HR Meets Agentic AI: Supporting Employees Without a Queue](/content/webinars/hr-meets-agentic-ai-supporting-employees/index.html)** On-demand 30 min Aug 20, 2025 · Saurabh Kumar - **[The Power of Explainability: Building Trust in Agentic AI-Powered Support Overview](/content/webinars/power-of-ai-explainability/index.html)** On-demand 30 min Aug 6, 2025 · Joshua O'Brien · Josh Carrero - **[Modernizing MSP Operations with Agentic AI](/content/webinars/msp-ai-revolution/index.html)** On-demand 30 min Jun 30, 2025 · Matt Ruck · Manish Sharma - **[Evaluating the Shift from Legacy ITSM: What IT Leaders Need to Know Before Making the Move](/content/webinars/shift-from-legacy-itsm/index.html)** On-demand 30 min Jun 24, 2025 · Manish Sharma - **[Rezolve.ai Demo Day: Agentic AI for Enterprise IT Support](/content/webinars/demoday-agenticai-enterprise-it-support/index.html)** On-demand 60 min Apr 8, 2025 · Manish Sharma - **[Unlock Your Service Desk's Potential with GenAI-Powered Quick Value Assessment](/content/webinars/quick-value-assessment/index.html)** On-demand 60 min Aug 28, 2024 · Manish Sharma - **[Unleashing Human Potential: AI Strategies for Future-Ready HR](/content/webinars/ai-strategies-future-hr/index.html)** On-demand 60 min Aug 21, 2024 · Steve Goldberg · Hari Abburi · Saurabh Kumar · Pinak Dash - **[Integrating AI in Local Government and City Services: Enhancing Citizen and Employee Experiences](/content/webinars/integrating-genai-city-services/index.html)** On-demand 60 min Jul 22, 2024 · Saurabh Kumar · Jackie Dwyer · Efrem Richardson - **[Digital Transformation: Mid-Size Enterprises Competing in the Big League](/content/webinars/mid-size-enterprises-digital-transformation/index.html)** On-demand 60 min Jul 10, 2024 · Manish Sharma · Janelle Nero · Ahad - **[Revolutionizing Employee Support in Healthcare Industry](/content/webinars/revolutionizing-employee-support-in-healthcare-industry/index.html)** On-demand 60 min Jun 26, 2024 · Chris Lawrence · Manish Sharma · Lyle Florence - **[Embracing Change: The Mindset Shift for HR in the Age of GenAI](/content/webinars/embracing-hr-mindset-shift-genai/index.html)** On-demand 60 min Jun 11, 2024 · Manish Sharma · Betsy Summers - **[Enhancing Operational Efficiency Through AI and Automation](/content/webinars/enhancing-operational-efficiency-ai-automation/index.html)** On-demand 60 min May 27, 2024 · Manish Sharma · Andre Heard · Constance Mayaki - **[A Digital Campus: Student Success and GenAI](/content/webinars/student-success-genai/index.html)** On-demand 45 min Mar 18, 2024 · Saurabh Kumar · Kyles - **[GenAI and the Service Desk: What does this mean for you?](/content/webinars/genai-and-service-desk/index.html)** On-demand 60 min Feb 6, 2024 · Manish Sharma · Will McKeon-White · Ahsan Baig - **[GenAI and Employee support: A changing landscape](/content/webinars/genai-and-employee-support-a-changing-landscape/index.html)** On-demand 60 min Oct 11, 2023 · Manish Sharma - **[OpenAI Integrated Service Desk: Where We Are & What the Future Holds](/content/webinars/openai-integrated-service-desk/index.html)** On-demand 60 min May 29, 2023 · Manish Sharma · Tracy Vo · Joshua O'Brien - **[Rezolve.ai's Studio Lounge Interview At #2023 CULytics Summit](/content/webinars/rezolve-a-studio-lounge-interview-2023-culytics-summit/index.html)** On-demand 60 min May 10, 2023 · Manish Sharma - **[AI-powered Automation for Jira IT Helpdesk](/content/webinars/aipowered-automation-for-jira-it-helpdesk/index.html)** On-demand 60 min Mar 23, 2022 · Manish Sharma - **[Effective Enterprise Knowledge Management Using AI](/content/webinars/effective-enterprise-knowledge-management-using-ai/index.html)** On-demand 60 min Feb 9, 2022 · Manish Sharma - **[Engaging Employees in a "Work-From-Anywhere" Context](/content/webinars/engaging-employees-in-a-workfromanywhere-context/index.html)** On-demand 60 min Jan 26, 2022 · Manish Sharma - **[Managing Service Desk in Resource Deficit Environment](/content/webinars/managing-service-desk-in-resource-deficit-environment/index.html)** On-demand 60 min Sep 14, 2021 · Manish Sharma - **[Rezolve.ai for HR - Interview with SHRM Labs](/content/webinars/rezolve-ai-for-hr-interview-with-shrm-labs/index.html)** On-demand 60 min Aug 24, 2021 · Manish Sharma - **[Microlearning and MS Teams](/content/webinars/microlearning-and-ms-teams/index.html)** On-demand 60 min Aug 11, 2021 · Manish Sharma - **[AI Based Architecture for Service Desk and Employee Support](/content/webinars/ai-based-architecture-for-service-desk-and-employee-support/index.html)** On-demand 60 min Aug 10, 2021 · Manish Sharma - **[Automated Employee Support using MS Teams](/content/webinars/automated-employee-support-using-ms-teams/index.html)** On-demand 60 min Jul 20, 2021 · Manish Sharma - **[Micro-Learning on MS Teams: Concept to Reality](/content/webinars/microlearning-on-ms-teams-concept-to-reality/index.html)** On-demand 60 min May 11, 2021 · Manish Sharma - **[Getting Ready For Fall Session: Digitization, Automation and AI](/content/webinars/getting-ready-for-fall-session-digitization-automation-and-ai/index.html)** On-demand 60 min May 4, 2021 · Manish Sharma - **[Local Government At The Digital Crossroads - Which Turn To Take](/content/webinars/local-government-at-the-digital-crossroads-which-turn-to-take/index.html)** On-demand 60 min Mar 31, 2021 · Manish Sharma - **[The Future of Higher Education: Beyond Digital Challenges | Rezolve.ai Webinars](/content/webinars/the-future-of-higher-education-more-than-just-a-digital-challenge/index.html)** On-demand 60 min Mar 18, 2021 · Manish Sharma · Joshua O'Brien - **[Stitching Together a Seamless Digital Employee Experience](/content/webinars/stitching-together-a-seamless-digital-employee-experience/index.html)** On-demand 60 min Mar 10, 2021 · Manish Sharma - **[Leapfrogging Employee Support and Productivity](/content/webinars/leapfrogging-employee-support-and-productivity/index.html)** On-demand 60 min Feb 24, 2021 · Manish Sharma - **[Top 5 trends for Service Desk in 2021](/content/webinars/top-5-trends-for-service-desk/index.html)** On-demand 60 min Jan 20, 2021 · Manish Sharma - **[KPIs for a Chatbot driven Service Desk](/content/webinars/kpis-for-a-chatbot-driven-service-desk/index.html)** On-demand 60 min Nov 17, 2020 · Manish Sharma - **[Auto-resolution in 15 seconds or less](/content/webinars/autoresolution-in-15-seconds-or-less/index.html)** On-demand 60 min Apr 8, 2020 · Manish Sharma - **[Leveraging AI Automation within the Credit Union Space](/content/webinars/leveraging-ai-automation-within-the-credit-union-space/index.html)** On-demand 60 min Jun 11, 2019 · Manish Sharma - **[100 Years of Knowledge in 39 Seconds](/content/webinars/100-years-of-knowledge-in-39-seconds/index.html)** On-demand 60 min May 29, 2019 · Manish Sharma